WE'VE GOT ATTITUDE (AND ANSWERS)!

Why is SITR more expensive than other venue sites?

Space in the Raw offers real estate solutions to the short-term user dilemma. We understood very early on that transactional support is critical to make real estate a fit for events, fashion shows, cultural activations and pop-ups. SITR has by far the most detailed property listings (which is a game changer for production companies) and our process ensures a seamless transaction. We invest in our process so we can offer pre-vetted space. Our competitors do not.

Why can’t I contact the landlord directly?

SITR works as an intermediary between the property representatives and our clients.  We are translators for 2 industries that communicate differently and with our transactional support, both landlords and clients are able to work together for a frictionless execution of their rental.  Since Landlords maintain their focus on long term leasing goals, we assure the landlord that SITR will neither be a distraction nor a strain on their resources. 

How do I know if I need a permit, how do I know what permit to get and how do I file for one?

SITR has permitting experts within each city we operate in and our team can file for those permits on your behalf to allow for a smoother transaction.  We’re here to help.

Why do you need so many details about my booking before even seeing the space?

As a result of working with real estate properties, that are several variables that SITR tries to minimize and protect its clients from.  We pride ourselves in being masters at property matching but like finding your soul mate, we want to be sure we know all of your must haves and pain points to be sure we get it right.  The more information we have upfront, the less likely clients are to waste their time with listings that don’t fit their needs.

Why is it mandatory for me to provide so much information about my booking i.e. my list of vendors, my guest list, my run of show?

We request these details after contract signing because again, real estate properties are not event venues and can’t be treated as such.  This means we have to provide the property representatives with all the information they need so they can be a part of your rental’s success.

Is it mandatory for me to use your vendors?

You are only required to use union staff in buildings that mandate us to use that labor. Otherwise, you can use any vendor you wish so long as they meet that property’s requirements i.e. insurance, etc…  However, we do encourage our clients to work with our vendors because they have unique experience with short-term users and offer discounted rates based on their relationship with SITR.

What’s a COI and why do I need one?

C.O.I. stands for Certificate of Insurance.  A certificate of insurance is a document issued by an insurance company/broker that is used to verify the existence of insurance coverage under specific conditions granted to listed individuals.  This protects the landlord and his/her property from excessive damage.  We provide insurance brokers that can grant you anything from 1-day to a full year policy.

What is a Venue Manager and why do I need one?

Venue Managers are SITR representatives on property with you during your rental.  They have been trained to work within the property you’ve rented and are there to provide you with assistance in communicating your onsite needs to the property representatives.  They are mandatory.

What are incidental costs? When might I expect to be charged for these?

Incidental costs are hard costs outside of the property rental fee.  In some instances, certain hard costs are included in the property rental fee as one lump sum and in other cases, they are line itemized in addition to your property rental fee.

When will I receive my security deposit back?

We return your security deposit after a post-rental evaluation has been completed on the property to assess damages.  This can take anywhere from 5 to 45 business days after the last day of your rental, depending on the property.


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